Privacy Policy
Thanks for using MC Devs! Our Privacy Policy details how we handle your info. By using MC Devs, you agree to these practices.
Information We Collect
Account Information: When you create an account on MC Devs, we collect details like your name, email address, company information, and other details you provide during registration and account setup.
Contact Form Data: When you submit a message through our contact form, we collect the information you provide, including your name, email address, company name, job title, phone number, and the content of your message. This information is used solely to respond to your inquiry and is not stored permanently in our databases.
Technical Information: We automatically collect certain technical information when you use our services, including your IP address, browser type, operating system, device information, and approximate geolocation data (country, city, region, and internet service provider). This information is collected for security purposes, spam prevention, and service optimization.
Geolocation Data: When you submit our contact form, we collect approximate geolocation information based on your IP address, including country, city, region, timezone, and internet service provider. This information is approximate (city/region level) and does not include precise GPS location. It is included in notification emails for security and context purposes only and is not stored in our databases.
AI Chatbot Interactions: We store the conversations you have with AI chatbots created using MC Devs, including text, images, and media files you share during interactions.
Usage Analytics: Information on how you use MC Devs, including features you interact with, frequency and duration of interactions, performance metrics, and any errors or technical issues encountered.
How We Use Your Information
We use the information you provide for the following specific purposes:
Service Provision: To create and personalize your AI chatbot experience, provide customer support, respond to your inquiries, and deliver the services you request.
Contact Form Processing: When you submit our contact form, we use your information to respond to your inquiry, provide requested information, and include relevant context (such as your location and technical details) in our internal notifications for security and support purposes.
Security and Fraud Prevention: Your IP address and geolocation data are used to prevent spam, detect fraudulent activities, protect against security threats, and ensure the integrity of our services.
Communication: Your email address is used to send important notifications about your account, service updates, security alerts, and respond to your inquiries. You can opt-out of promotional communications while still receiving essential service notifications.
Service Improvement: We analyze usage data to enhance the performance, features, and usability of MC Devs, identify areas for improvement, and develop new features that benefit all users.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests, and to protect our rights, your safety, or the safety of others.
Information Sharing and Disclosure
We are committed to protecting your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.
No Third-Party Marketing: We do not share your personal information with third parties for their marketing purposes without your explicit consent.
Service Providers: Your information may be shared with trusted service providers who assist us in operating and maintaining MC Devs (such as email service providers, hosting services, and security services). These parties are contractually obligated to protect your information and are prohibited from using it for any other purpose.
Integration Partners: When you connect third-party integrations (like WhatsApp, Shopify, Stripe, etc.), we may share necessary data to facilitate these connections. This sharing is limited to what's required for the integration to function properly and is subject to the privacy policies of those third-party services.
Legal Requirements: We may disclose your information if required by law, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections outlined in this policy.
Data Security
We implement reasonable security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, it's important to note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have several rights regarding your personal information:
Right of Access: You can request access to all personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.
Right of Rectification: You can request correction of any inaccurate or incomplete personal data we hold about you.
Right of Erasure: You can request deletion of your personal data, subject to certain legal obligations we may have to retain certain information.
Right to Data Portability: You can request a copy of your personal data in a machine-readable format for transfer to another service.
Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
Right to Withdraw Consent: Where we process your data based on consent, you can withdraw that consent at any time.
Account Management: You can review and update your account information by logging into your MC Devs dashboard at any time.
Communication Preferences: You can opt-out of promotional communications by following the unsubscribe instructions in any email we send, or by updating your preferences in your account settings. You will still receive important service notifications.
Children's Privacy
MC Devs is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us at legal@mcdigital.dev.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the following methods:
General Privacy Inquiries: admin@mcdigital.dev
Data Rights Requests: For requests to access, correct, or delete your personal data, please email admin@mcdigital.dev with the subject line "Data Rights Request" and include your name, email address, and specific request.
Response Time: We are committed to responding to all privacy inquiries within 30 days of receipt.
Regulatory Complaints: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on the following legal grounds:
Consent: When you explicitly agree to our processing of your personal data (e.g., by checking the consent box in our contact form).
Contract Performance: To provide you with the services you have requested and to fulfill our contractual obligations.
Legitimate Interest: For security purposes, fraud prevention, service improvement, and business operations, where our interests do not override your fundamental rights and freedoms.
Legal Obligation: To comply with applicable laws, regulations, and legal processes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Contact Form Data: Information submitted through our contact form is processed to send notification emails and is not stored permanently in our databases.
Account Data: We retain your account information for as long as your account is active or as needed to provide you services.
Technical Data: IP addresses and geolocation data are not stored permanently and are only used for security and service optimization purposes.
Legal Requirements: We may retain certain information for longer periods if required by law or to protect our legal rights.
By using MC Devs, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
How We Use Your Information
We use the information you provide to create and personalize your intelligent assistant experience on MC Devs. This includes customizing AI responses, integrating with your business tools, and developing web and mobile applications tailored to your needs.
Usage data helps us improve the performance, features, and usability of our platform. We analyze how you interact with our intelligent assistants, integrations, and development tools to enhance your experience and provide better service.
Your email address is used to send important notifications about your account, service updates, security alerts, and information about new features. You can opt-out of promotional communications while still receiving essential service notifications.
Business Intelligence
We may use aggregated and anonymized data for research and analytical purposes to improve our services. This data helps us understand usage patterns, identify areas for improvement, and develop new features that benefit all users.
Service Optimization
Your interaction data with intelligent assistants helps us optimize AI performance, improve response accuracy, and enhance the overall functionality of our platform for better business outcomes.
Information Sharing
We do not sell, rent, or trade your personal or business information to third parties for marketing purposes. Your data is valuable and we are committed to protecting it.
Service Providers
Your information may be shared with trusted service providers and partners who assist us in operating and maintaining MC Devs. These parties are contractually obligated to protect your information and are prohibited from using it for any other purpose.
Integration Partners
When you connect third-party integrations (like WhatsApp, Shopify, Stripe, etc.), we may share necessary data to facilitate these connections. This sharing is limited to what's required for the integration to function properly.
Legal Requirements
We may disclose your information if required by law, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure data centers, and regular security audits.
Encryption and Protection
All data transmitted between your devices and our servers is encrypted using SSL/TLS protocols. Your business data, including conversations with intelligent assistants, is stored securely and protected from unauthorized access.
Access Controls
We implement strict access controls to ensure that only authorized personnel can access your data. All access is logged and monitored for security purposes.
Security Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to improve our security measures and stay ahead of emerging threats.
Your Choices
You have control over your data and how it's used. You can review and update your account information at any time by logging into your MC Devs dashboard.
Data Access and Portability
You can request access to all personal data we hold about you. We will provide this information in a structured, commonly used format that you can easily download and use.
Account Deletion
To delete your account and associated data, please contact us at legal@mcdigital.dev. We will process your request within 30's and confirm when your data has been permanently removed from our systems.
Communication Preferences
You can opt-out of promotional communications by following the unsubscribe instructions in any email we send, or by updating your preferences in your account settings. You will still receive important service notifications.
Integration Controls
You can control which third-party integrations have access to your data by managing your integration settings in your MC Devs dashboard. You can revoke access to any integration at any time.
Children's Privacy
MC Devs is designed for business use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Business Accounts Only
Our platform is specifically designed for businesses and professionals. All users must be at least 18 years old and represent a legitimate business entity when creating an account.
Reporting Concerns
If you believe that someone under 18's provided us with their information, please contact us immediately at legal@mcdigital.dev. We will investigate and take appropriate action to remove any such information.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The most current version will always be available on our website.
Notification of Changes
When we make significant changes to this Privacy Policy, we will notify you through your registered email address or through a prominent notice on our website. We encourage you to review this policy periodically.
Continued Use
Your continued use of MC Devs after any changes to this Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of our services.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the following methods:
General Privacy Inquiries: admin@mcdigital.dev
Data Rights Requests: For requests to access, correct, or delete your personal data, please email admin@mcdigital.dev with the subject line "Data Rights Request" and include your name, email address, and specific request.
Response Time: We are committed to responding to all privacy inquiries within 30 days of receipt.
Regulatory Complaints: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on the following legal grounds:
Consent: When you explicitly agree to our processing of your personal data (e.g., by checking the consent box in our contact form).
Contract Performance: To provide you with the services you have requested and to fulfill our contractual obligations.
Legitimate Interest: For security purposes, fraud prevention, service improvement, and business operations, where our interests do not override your fundamental rights and freedoms.
Legal Obligation: To comply with applicable laws, regulations, and legal processes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Contact Form Data: Information submitted through our contact form is processed to send notification emails and is not stored permanently in our databases.
Account Data: We retain your account information for as long as your account is active or as needed to provide you services.
Technical Data: IP addresses and geolocation data are not stored permanently and are only used for security and service optimization purposes.
Legal Requirements: We may retain certain information for longer periods if required by law or to protect our legal rights.
Agreement to Terms
By using MC Devs, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.